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(CHG_u005) Unable to charge - Charge station not powered Check power source or try a different station

Common or not so common error messages received on Tesla vehicles and devices. If you receive an error, please post a picture and the error message in this forum.
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TeslaKingLong
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(CHG_u005) Unable to charge - Charge station not powered Check power source or try a different station

Post by TeslaKingLong »

Charging cannot begin because the charging equipment is not ready. A charge handle is detected, but the charging station is not communicating with the vehicle. This issue could occur because:

• The charging station is not powered.

• The control pilot signal between the charging station and the vehicle is interrupted.

Try charging the vehicle with different charging equipment or at a different charging station.
If the vehicle starts to charge, the issue was likely with the equipment.
If using a Tesla Mobile Connector or Wall Connector, first check the status lights on the front. If no status lights are visible, check the power source and contact an electrician to inspect the building wiring connection to the wall outlet or the Wall Connector to confirm that all wires are properly connected and torqued.


If using other external charging equipment, consult the product's owner's manual to learn how to confirm that the station is powered. Contact an electrician to inspect the building wiring and charging equipment as necessary.
If the vehicle still does not charge, the issue may be with the vehicle.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

• Try charging with different charge equipment / at different stations.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display.

See Range Assurance on page 83 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.
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